Contacts and FAQs
Contact Us
We are here to help you find your authentic fragrance.
Write to us
Do you have questions about our niche perfumes? Do you want advice on choosing the right fragrance? Do you need information about shipping or returns?
Email: info@notcompliance.com
We respond within 24 hours (working days).
Frequently Asked Questions
How do I choose the right fragrance?
We recommend starting with the Discovery Kit: 3 samples of 2ml to try all the fragrances with the time they deserve. The cost will be deducted from your first 50ml purchase.
How long does shipping take?
Shipping is free in Italy and takes 2-3 working days. You will receive an email with tracking as soon as the package ships.
Can I return the product?
Yes, you have 14 days to return the product if you believe you haven't chosen the right fragrance and are not satisfied, but it must be unused. Returns are free. Contact us to initiate a return.
Are the perfumes unisex?
Yes, all our fragrances are unisex by choice. Authenticity has no gender.
Where are the perfumes produced?
All our perfumes are Made in Italy, handcrafted in small batches with selected ingredients.
Support Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday - Sunday: Closed
Emails received outside of business hours will be handled on the next working day.
Didn't find what you were looking for?
Write to us at info@notcompliance.com and we will respond as soon as possible.